You can chat with her on aim. I have. She wanted her girls in her chat room trolling for calls, so i passed her by, that was then.
Now, you don't have to hit her chat room. You just get paid less for straight dispatch. She is a very nice woman who's company is growing, at times slow. Custys pay in blocks of time or by the minute, your pay does not change with per min. or blocks of time.
Her client base as i said is growing. She's doing good, always pays and is honest.